GRABWheels
DESIGN DIRECTIONRevamping the scooting journey and experience within campuses to ensure a smoother utilisation experience of the e-scooters while ensuring a stricter regulationCONCEPTKiosk and Dock system designCOGNITIVE DESIGN ELEMENTS1 Design For Ease Of ManipulationDirect visual feedback by using QR @ Kiosk.Reducing task complexity and system operators for locating scooter dock.2 Design For Operating AutomationAuto charging mechanism at dock to reduce labor shortage and logistic cost. Auto detection and locking of scooter enable users to remove routine tasks.3 Reducing Environmental StressEnhancing user perception by using auditory command navigation system. Reducing time pressure4 Increase Quality ExpectationsReplaceable batteryAdding dash camera to improve driving performance.Collaboration with Google map5 User centric DesignPrevents feature shock - over-engineered product crammed with too many features which none stands out Customers do not want additional features that may complicated the existing user-interfaceAvoids One Size Fits None
Utilising the concept of the kiosk and dock system, users are able to making bookings for their e-scooters alongside their commuting journey. Integrating the Terminal reservation feature, users would be able to reserve a scooter within a restricted time limit while making their journey to the nearest dock, reducing chances of available scooters being loaned during their commute. Upon their arrival at the dock, the docking system would then automatically release a scooter with sufficient charge upon completing the loaning process, reducing time needed for users to personally check on scooters with sufficient power.
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