普象-让好设计发光

2019​​​​​​​Kampung HeroesProject Brief : How might we design a wearable that will help seniors who are living alone to call for help when needed?This project revolved around designing a product that addresses the client's needs on the low adoption rate of a health emergency button that caters to the Merdeka generation.

With the image below showing the existing protocols of the system, we understood that the National Responders & SAC [people who are the 1st respondents to elderly pressing the emergency button] firstly have to triage situations during emergencies. Secondly, due to the low adoption rate of the emergency button, they have to go beyond and take care of elderlies’ basic welfare and emotional needs to better ensure the safety of the elderlies.

National Responders & SACA few prominent gaps between the existing front and back-end system adopted by our client.

Elderly01 | Desire human connection

02 | Desire social recognition

Opportunity StatementHow might we be able to drive adoption through helping the Merdeka Generation Break-the-Ice, Reconnect and Help one another again?

Through observations, we saw that wrist is the unobtrusive and highest acceptance position for the wearable design.Ideations & Iterations

Final Design

“Bring out the Hero in you”

Design ElementsDesign elements driven by insight of desiring social recognition.

Driven by the insight of elderlies desires social recognition, the wearable is designed to encourage fulfilling some checkpoints and being rewarded by a improvement for the wearable [the Kampung rim and Hero strap]. Allowing a display of achievements fulfilled on top of the basic module received upon collection. Technical Components

Wearable InterfaceThese data of the elderly’s health will all be reflected on the back-end system dashboard.

Information ArchitectureMainly we removed any form of a collapsable menu, ensuring the consistency of each landing page, paying attention to visual hierarchy

Paper PrototypingThe wireframes were iterated to ensure that it fits the needs of our users. Although we did not manage to get a follow-up feedback session with our prototype, we did ensure that decisions made by the team best address our user's needs.

Dashboard ElementsWe designed a dashboard for less tech-savvy users, that requires little to no navigation but still allowing themselves to be informed with the current emergency status of the community.

Packaging Design

Through Kampung Heroes,let’s bring out the Hero in you!Project supervised by : Song Kee HongIn collaboration with : Government Technology Agency (GovTech)Designed with : Tan Kahwee & Ong KahminThanks for viewing!