Beauty Key by Shiseido
Membership Program
Beauty Key by Shiseido leverages the knowledge and technology cultivated over 150 years of supporting customers' beauty, providing each customer experiences with a deeper understanding and fostering self-confidence day by day. Beauty activities - from analysis to purchase history, support to rewards provides a consistent customer experience across all channels and brands.
The service integrated existing memberships from 3,500+ stores and 30+ brands, under a single ID and app enabling personalized experiences for each customer. The digitalization of paper ledgers in stores also revolutionized the employee experience.
Client / Manufacturer
Shiseido Japan Co., Ltd
Tokyo, JP
Design
Accenture Japan Ltd
Tokyo, JP
Rebekka Bush, Taehan Yoo, Qianqian Meng, Minatsu Honma, Asako Osedo, Ayaka Sano, Ayumi Sasaki, Mai Kamijima, Marie Funabashi, Maya Sugita, Hikari Ito
Shiseido Interactive Beauty Company, Ltd
Tokyo, JP
Yasuhiko Sasama, Ippei Ogura, Masataka Kishi, Kai Otsuki
vision track inc.
Tokyo, JP
Tuna Dunn
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