Montage.agFarm management software that connects your office to your ranch map.
Make It Simple. Spur Growth.Complexity and limited tools for organic growth along with a desktop-only design were primary challenges for improving a remarkable app.
Mobile First with Organic GrowthMontage built a robust portal for all the information you need to run a farm. My task was to design a mobile-first version and to improve onboarding, adoption and organic growth.
Encourage GrowthCentral to the design refresh was the 'onboarding tree': the user was prompted to complete 8 essential tasks and as each was completed the user would see a new branch grow on their virtual tree. The user got two branches completed upon sign up to give them a feeling of being on their way to understanding the software.SimplicityThe new design is simpler. I cut the color labels from 14 to the 7 — and used simpler language for tips. Old instruction: Modify the field map by repositioning map vertices. New tip: You can edit your map by dragging its lines and handles.
Empathy With UsersChallenge: Montage had a robust feature set, but it was complicated. I started with understanding our users which split between a middle-aged farmer used to paper management and the farmer's adult son who was digitally savvy. Simplifying the UI gave the app a modern feel and make it easier for all users.
Mobile-First DesignA 'mobile-first approach' highlighted real estate challenges of how to show the navigation and input controls while still allowing for visible and usable ranch maps. Compare the space for the onboarding tree in mobile and desktop designs.
Saving SpaceWorking with engineers, we created a consistent system of icons and labels. Previous designs had redundancy with a "+" button with the label 'Add Farm'. Farm names were truncated at the end. Truncating in the middle of long farm names helped, as the end of the name often held identifying information.
Just In Time UIEngineers on the project had designed for all controls to be visible which made the app look complicated. Testing showed that users sometimes trashed important information by mistake. Here the trash/delete function is only visible when the user taps the edit icon.
White Space, Contemporary Navigation, and Big IconsOur older users were less savvy with current UI trends. They didn't understand hamburger icons and were more comfortable with skeumorphic affordances — not so among their younger colleagues (often their sons). It would be a learning curve for the older users, so we opted for trends of modern UI design: ample white space and flat UI design. We used easy-to-see font sizes and weights and bold, simple icons to accommodate the vision of our older users.
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